Support and FAQ | Autovig
Frequently asked questions about European vignettes, validity, refunds and operator contact channels, answered by the Autovig EN editorial team.
Answers to common questions about European motorway vignettes: who issues them, how long they last, how to change a licence plate, and how to request a refund from the official operator.
If you need direct help, use the country page to reach the official operator. Autovig does not handle refunds or plate changes on behalf of operators.
Before you contact support
We can help with editorial questions: outdated rules, broken operator links, unclear explanations or language issues on the page. We cannot issue a vignette, cancel an operator order, approve a refund or confirm a payment made on a third-party site.
When you report a problem, include the page URL, the country, the language version and the sentence or table that looks wrong. That makes the correction cycle much faster. If the issue concerns a live purchase, activation or refund request, use the official operator contact channel shown on the relevant country page.